A client messages you on Instagram at 10pm. He gets his answer in 30 seconds. Not the next day. Not "seen". Not at the place down the road.
€0 setupCancel anytime · Set up in 48h
Get 6 cuts at €25 and you've made it back. The rest is profit.
Without me: that message was read at 11:30pm. Client gone.
While you sleep
On a Saturday night, your shop's inbox keeps working. Here's the exchange, and the slot that fills up while it does.
Example. Your assistant talks with your words, your prices, your services.
You were already in bed.
Your hours, your prices, your services, the questions that keep coming back. On the phone or at the shop, whichever you prefer. That's all I need to know.
I hook up your Instagram and WhatsApp, I write the replies in your voice, I set up the reminders, the follow-ups and the reviews. You don't touch a thing.
You send me 10 messages from your phone as if you were a client. You see what it replies. We fix what you don't like, and off we go.
You don't change a thing about how you work. You just notice there are more people in.
Prices, hours, availability: it replies in 30 seconds, any hour, and offers a precise slot with the barber's name.
The 9-11pm clients, won backThe day before and the morning of. He confirms — or his slot goes straight back on offer. An empty chair is over.
−50% no-showsSomeone cancels? Everyone who was waiting for a slot hears about it within seconds. The chair doesn't stay empty.
Slots saved the same day"It's been a month, shall I keep you a slot Saturday?" — automatic, in your voice, for the clients you haven't seen again.
The client who comes 3 times a yearA review request after every visit, a reply to every review you get. You climb the "barber + your town" searches.
More clients finding you on their ownOne simple table: messages handled, appointments booked and, next to it, the euros recovered. No waffle: numbers.
You're not paying blindA shop with 80 appointments a week, average ticket €25. Here's what slips away every month — and no line in your books shows it.
Software, you have to use. Me, I work without you — and the only day you notice me is the day you see the number of bookings go up.
"Keep your software. Keep your diary. I don't touch a thing — I just handle what nobody else does: answering your clients."
| Planity | Treatwell | Rendevo | |
|---|---|---|---|
| Monthly price | €74 to €114 ex VAT | ~€29 + commission | €149 — all in |
| Commission on your clients | None | 25% on new clients | 0% |
| Setup fee | €0 | Varies | €0 |
| Answers your Instagram DMs | No | No | Yes, in 30 seconds, 24/7 |
| WhatsApp conversation | No | No | Yes |
| Follows up clients who left | No | No | Yes, automatically |
| Collects and answers your Google reviews | No | No | Yes |
| Lock-in | None | Annual contract | None — stop whenever you want |
| Runs your diary and your till | Yes, NF525 till | Yes | No — we keep yours |
Planity rates: 2026 sales brochure, ex VAT, not published publicly. Treatwell rates: estimated subscription and published commissions (25% new clients, 2% prepayments).
We started with barbers. The system is the same anywhere a client books an appointment.
Frequently asked questions
A forgotten appointment costs you twice: the slot you blocked, and the client who doesn't come back. The assistant confirms the booking, reminds the day before, and if the person can't make it, it offers another time straight away. That's what turns a no-show into a moved appointment.
I don't touch your diary and I don't ask you to change tools. The assistant works where your clients already talk to you: Instagram, WhatsApp, SMS. Your book stays your book.
That's where it shows most. The freed-up slot is offered straight away to clients who were waiting for a spot. A 2pm gap can turn back into a 2pm appointment.
€149/month, €0 setup, cancel anytime — you stop whenever you want, from the next month. The normal rate is €249: the first spots are cheaper because I need number-backed results to show before I offer it at full price.
20 minutes of your time: your hours, your prices, your services, and the questions that keep coming back. I set up the rest in 48h.
Yes. The assistant follows exactly what we agreed together, in your words. It only offers what you've signed off: your services, your prices, your hours. Nothing else.
It never goes off script: it can only say what you've signed off, and the moment something falls outside that, it hands over to you. You take back the conversation whenever you want.
Yes, both: the assistant works for your shop, not for one chair in particular.
A question that isn't here?
Write to me, I answer myself.
And if you want the full method, without buying anything:
how to
cut down no-shows →
No commission on your appointments. No drawn-out setup fees. No lock-in. You know exactly what you pay, and why.
We send you a 6-digit code by email. You type it in, and that's it — you save your spot from your account.
Secure payment by Stripe · Cancel anytime · You stop whenever you want.
Get 6 cuts at €25 and you've made it back. The rest is profit.
For shops losing more than €1,500 a month.
The month is tried, not bought. If after a month you haven't recovered more than what you paid me, you tell me and we stop — no fees, no argument. I don't want a shop paying for nothing: I want 3 testimonials with numbers.
Because Planity doesn't do the work that costs you most. It sends SMS reminders and keeps your diary — that, it does well, and I'm not asking you to leave it. But it doesn't answer your Instagram DMs, it doesn't fill your slot when someone cancels at 7pm the night before, and it doesn't chase the client who left two months ago. We don't replace each other: we complete each other. And the lines in the table above are exactly where your money leaks.
It writes in your words, in your voice, with your prices and your hours. Casual or formal, emojis or not: you decide. And the moment it's a one-off — a complaint, an awkward question, a client insisting on you — it transfers straight to you. It handles the repetitive stuff. The personal side stays yours.
20 minutes on the phone to give me your hours, your prices and the questions that keep coming back. Then I set it all up, I come and install it, we test it together with real messages from your phone and mine. After that, you don't touch a thing.
No lock-in: stop whenever you want, and keep everything that's been set up. And if after a month you haven't recovered more than what you paid me, you tell me and we stop. I'd rather lose a client than have you pay for nothing.
Hosted in Europe. Never resold, never used anywhere but for your shop, never used for anything else. Your client list stays yours — signed contract, with the GDPR clause: I'm the processor, you're the controller, and you can take everything back if we stop.
I work with shops in the area, not from a call centre on the other side of the world. I come by, I set it up, I show you. And if one day it goes off the rails, you ring me — and I pick up, not a support ticket.
My name's [YOUR FIRST NAME]. I work with the barbers and hairdressers in [YOUR TOWN] and around.
I don't sell a subscription to a stranger. I come by, I see your shop, I tell you straight whether it's worth it for you — and if I think it's not, I'll tell you that too.